Administration

  1. My Track Driving School is operated by Bamara Pty Ltd – ABN  57 622 617 430
  2. The email address for My Track Driving School is mytrack@bamara.com.au
  3. The contact number for My Track Driving School is 1300 012 476.

Payments and pricing

  1. All prices are in Australian dollars (AUD).
  2. We accept payment via the following methods: Visa, Mastercard.

Privacy and Security

  1. Please click here to read our Privacy Policy 
  2. Our shopping cart uses a 256 bit SSL (Secure Socket Layer) encryption to protect your sensitive information.

Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Disclaimer

The materials on the My Track Driving School page on this website are provided “as is”. My Track Driving School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, My Track Driving School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall My Track Driving School or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on the My Track Driving School page on this website, even if My Track Driving School or a authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

The materials on the My Track Driving School page on this website might include technical or typographical errors. My Track Driving School does not warrant that any of the materials on its website are accurate, complete or current. My Track Driving School may make changes to its website at any time without notice. My Track Driving School does not make any commitment to update the material on this website.

All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on My Track Driving School page on this website belong to My Track Driving School and or third parties. My Track Driving School reserves all of its rights in learn to drive driving school content and learn to drive driving school online services. Nothing in the terms grants you a right or licence to use any trademark, design right or copyright owned or controlled by My Track Driving School or any other third party except as expressly provided in the terms

My Track Driving School is not responsible for the contents of any linked site.

My Track Driving School may revise the terms and conditions at any time without notice. By using this website you are agreeing to be bound by the current version of the terms and conditions.

Payments

My Track Driving School uses a secure payment gateway to ensure the security of all credit card payments. The payment gateway used by My Track Driving School does not keep the credit card details of its customers. All purchases are prepaid. You will find further information through our Privacy Policy on how we manage your personal details.

All lessons must be paid for at the start of the lesson unless otherwise agreed with the instructor. If the instructor provides you with a lesson before the lesson fee has been paid in full, any part of the lesson fee outstanding for the lesson is a debt and is due and payable immediately on demand.

Payment can be made via our website using a secure online portal, or by direct deposit to My Track Driving School bank account.

By booking a lesson with us you warrant that you are over 18 years of age or otherwise possess legal parental or guardian consent and that you are authorised and able to make payment in the manner selected by you. You also warrant to us that all information provided by you through any booking channel (including name, address and contact details) is correct.

A request for a tax invoice, for payments made by direct deposit, are to be made in writing via our contact form on the My Track Driving School page on this website.

Rescheduling, Cancellation and Refund Policy

You may reschedule or cancel a lesson by providing at least 24 hours’ notice prior to commencement of scheduled lesson. If you cancel your scheduled lesson within 24 hours of the lesson you may obtain a full refund. If 24 hours’ notice is not provided, your lesson fee is non-refundable. 

How to request a Refund

We will happily arrange for the refund of a pre-purchased lesson through My Track Driving School operated by Bamara Pty Ltd.

To reschedule or cancel a lesson at least 24 hours prior to the scheduled lesson time, please contact My Track Driving School:

Email: mytrack@bamara.com.au
Phone: 1300 012 476
Mobile:

You must call or text My Track Driving School to reschedule or cancel a lesson at least 24 hours prior to the scheduled lesson time.

If you do not provide notice of at least 24 hours prior to the scheduled start time for your lesson you will be charged the full price of the lesson.

My Track Driving School reserves the right to reschedule a lesson by providing you with reasonable notice by telephone, SMS or email.

If you arrive late for a lesson you will be charged the full lesson fee. Your instructor may only be able to offer you the remainder of your scheduled lesson time, due to scheduling requirements of other lessons, and you will not be entitled to a refund or credit.

If you are more than 15 minutes late without prior notification, we reserve the right to cancel the lesson and charge a lesson fee.

If you do not attend a lesson, we reserve the right to cancel the lesson and charge you the full price of the lesson.

A valid driving licence needs to present at the start of the lesson for it to go ahead or the lesson will be forfeited

All prepaid services are valid for a period of 12 months.

How much will be credited or refunded

We will refund your money the same way you have purchased it. This means, we will credit your credit card account. Refunds may take up to three days to process.

Lesson expiration policy

Please note that driving lessons and packages are only valid for 12 months from date of payment. Driving lessons are not refundable or transferable.

Booking your lesson

Upon receipt of your booking, we will contact you to confirm a convenient time to undertake your driving lesson(s).

Duration of a standard lesson is one hour which includes briefing and de-briefing time. Lessons commence at a pickup point determined at time of booking unless otherwise agreed to by the instructor

All students are required to be ready to start their lesson 15 minutes before booked lesson time. If you do not turn up at the agreed time for your lesson your instructor will wait 15 minutes and may at the instructor’s reasonable discretion deduct this from the total lesson time. If you turn up outside these times, your instructor may in their reasonable discretion choose not to proceed with the lesson and you will be liable for a cancellation

While we will do everything we can reasonably do to commence your lesson at the scheduled time with the scheduled instructor, no responsibility can be taken for circumstances beyond our control which may result in a delayed start time for your lesson or a change of instructor. We will offer you a full one-hour lesson, or if this is not possible we will offer to make up the time on another lesson or reschedule the lesson.

You must comply with the reasonable instructions or directions of your instructor at all times.

You must have a valid driver’s licence issued in Australia or equivalent overseas licence. You must carry your driver’s licence with you at all times.

You must switch your mobile phone off before the lesson starts.

Any traffic offences incurred on a driving lesson are the sole responsibility of the student and any fines received will be paid by the student.

Please ensure you check your email (including Junkmail folder). Alternatively, call us direct on 1300 012 476 to book your first lesson.

Please contact us direct for more information on contactus@bamara.com.au